Shipping stress can greatly reduce the longevity of your bees. If the bees are not lasting and they are on the delivery truck for a long period of time there are a few things that you can do with UPS to reduce this stress. This is one of the reasons why we have partnered with UPS as our shipper. We have found that UPS drivers care and are friendly and eager to please.
Talk with your driver and inform them that your bee deliveries have a bright yellow sticker on them alerting the driver that it’s a live product. Explain to them how important these live deliveries are to you. Ask them to knock on the door or ring the doorbell when they are delivered. Let them know not to leave them in the hot sun in the summer. Ask them to keep them in a warm place in the truck when it’s cold.
Delivery to a UPS Retail Location can also be a good alternative. This can help if you work or are away from your home for long periods of time when your deliveries are made or if the bees are in the delivery truck for a long time. We have many customers that have arranged this and they are having great success in reducing shipping stress to the bees. Retail locations receive their deliveries early and provide a controlled climate for your bees.
If there are issues with deliveries to your home UPS has a program called “MY CHOICE” – go to ups.com/mychoice or call 1-800-PICK-UPS. My Choice gives you a level of flexibility and control over home deliveries, with delivery alerts before the first delivery attempt and the power to redirect or reschedule to fit your needs.
If you still have questions about your delivery service call UPS Customers Service at 1-800-377-4877. They will be more than happy to assist you.